We pick and pack within 1 to 2 business days. After that, most orders arrive within 3 to 12 business days depending on your address. You will get a tracking link by email as soon as your parcel leaves us.

Shipping is calculated at checkout based on your address and the size of your order. Any free shipping offer running at the time is applied automatically.

Tracking can take up to 24 hours to start moving after you receive the link. If it still has not updated after that, email us with your order number and we will chase the carrier for you.

Get in touch straight away and we will change it if the parcel has not been dispatched. Once it is with the carrier we cannot redirect it.

You have 30 days from the day your order arrives to request a return. Items need to be unused, unwashed and in their original packaging. Full details are on our Returns and Refunds page.

If an item is faulty, damaged in transit or not what you ordered, we cover it. If you have changed your mind, return shipping is at your own cost.

Once your return reaches us and passes inspection we refund the original payment method within 5 to 10 business days. Your bank may take a few days more to show it.

Very closely, but screens vary and natural fibres take dye slightly differently between batches. Small variation is normal and is not a fault.

Care instructions are listed on each product page and on the label. As a rule, wash cotton on a warm cycle, skip fabric softener so the fibres stay absorbent, and tumble dry low.

Yes. Send us the products and quantities you need through our Bulk Orders page and we will come back with pricing and lead times, usually within two business days.

Use the form on our Contact Us page. We answer every message within two business days.